The Systems Flow Process
How we work
Our purpose is to help organisations worldwide harness the power of technology to make more impact with fewer resources. The process we've developed to ensure we deliver on our purpose is called The Systems Flow Process. It ensures we’re always working on your most important tasks, whilst providing flexibility to respond rapidly to change, ensuring we deliver a positive, measurable and lasting impact for your business.
This unique flowing process of improvement is the result of over 20 years experience
Discover
Every project we work on together begins with a deep analysis of your existing processes, ideas and aims, scoping out the most business-critical features for the software that will result in the biggest impact for your business. Working in this way dramatically reduces the up-front cost of development, while equally reducing the project risk.
Design
It's our mission to make sure that your customers’ experience of your brand, digital assets and product is second to none. We’ll create a visual identity for the application and curate the journey your customers go on, from finding your business to using your product. This process builds on your brand to create a best-in-class visual identity and user experience for your digital product.
Deliver
Our team of world-class strategists, designers, developers and project managers are trained in the art of Lean and Agile Scrum project delivery. This keeps the project on track, the scope tight and the focus on the desired outcomes. Working in two-week sprints keeps the feedback loop between us short, and the project on target and on budget, so you can relax and enjoy the process.
Drive
Delivering releases to your users rapidly enables us to monitor how the software is actually being used, rather than how we expected it to be used. We can then respond to live feedback, iterate and improve, constantly testing our assumptions in the real world. This process drives momentum and scales safely, whilst delivering return on investment.
Distil
Good digital product design is an iterative process, where decisions are driven by data and changes are deployed regularly. Refining customer journeys, removing bottlenecks in workflow, looking for new pains to relieve and new opportunities to delight the user, this process of improvement is the essence of great software, and results in products people love to use.
The Systems Flow Process has been crafted and refined over 20 years, working with hundreds of businesses of all sizes. It's a framework for continuous improvement, has the power to transform your organisation, and is the foundation of all that we do at Remote.
Paul McGillivray - CTO, Remote