The Systems Flow Process
Elon has Tesla. You have us. Let's turn your idea into a great digital product.
Our purpose is to help organisations worldwide harness the power of technology to make more impact with fewer resources. Over 20 years of nailing the brief for businesses of all sizes, we've got this process down. It keeps us working on your most important tasks, flexible enough to respond to change and focused on making an impact on your business. We call it our Systems Flow Process. And like Colonel Sander's 13 spices or the recipe for Coca Cola, we will never give up its secrets. Ever. To anyone. (Oh go on then, scroll down).
This unique flowing process of improvement is the result of over 20 years experience
Discover
Every project we work on together begins with a deep analysis of your existing processes, ideas and aims, scoping out the most business-critical features for the software that will result in the biggest impact for your business. Working in this way dramatically reduces the up-front cost of development, while equally reducing the project risk.
Design
Customers rule. That's why it's our mission to ensure that your customers’ experience of your brand, digital assets and product is second to none. We create a visual identity for the application and curate the journey your customers go on, from discovering your business to using your product. This process builds on your brand to create a best-in-class visual identity and user experience for your digital product.
Deliver
Say hello to your A-team. Our gang of world-class strategists, designers, developers and project managers are trained in the art of Lean and Agile Scrum project delivery. This keeps the project on track, the scope tight and the focus on the desired outcomes. Working in two-week sprints keeps the feedback loop short, and the project on target and on budget. You just relax and enjoy the process.
Drive
Delivering releases to your users rapidly enables us to monitor how the software is actually being used, rather than how we expected it to be used. We respond to live feedback, iterate and improve, constantly testing our assumptions in the real world. This process drives momentum and scales safely, and shortens the window to deliver that all-important ROI.
Distil
Show me the data. Good digital product design is an iterative process, where decisions are driven by data and changes are deployed regularly. We help refine the customer journey, remove bottlenecks, looking for new pains to relieve and new opportunities to delight the user. This process of improvement is the essence of great software, and results in products people love to use.
The Systems Flow Process has been crafted and refined over 20 years, working with hundreds of businesses of all sizes. It's a framework for continuous improvement, has the power to transform your organisation, and is the foundation of all that we do at Remote.
Paul McGillivray - CTO, Remote