Job description

Business Analyst

We are our people. If you have a genuine passion for strategic problem-solving, a desire to leverage technology to meet business needs, and taking complex projects from conception to implementation is your daily drive, we want to hear from you. Join our established, innovative, fast-moving digital product studio.

Salary: £30k - £40k - depending on skills and experience


We’re looking for a Business Analyst to join our Shrewsbury office.

About the company

We are an established digital product studio working on a varied mix of custom software solutions for clients across the globe. Our partnerships range from innovative startups to international brands like Sony, Volvo, Tesco and Volkswagen Group. Alongside client work, we have numerous in-house projects and are building our own SaaS platform.


You'll be working alongside an experienced, close-knit team of strategists, creatives, and developers.

A proficient Business Analyst, you'll identify and document business requirements, facilitate communication between stakeholders and the technical team, conduct gap analyses, and play a key role in developing strategic software solutions.


  1. Collaborate with stakeholders to identify and document business requirements.
  2. Work closely with the software development team to ensure that business requirements are being met.
  3. Conduct gap analyses to identify areas where business processes or systems need improvement.
  4. Develop business cases and create documentation to support proposals for change.
  5. Facilitate communication and collaboration between business stakeholders and technical teams.
  6. Identify and evaluate potential risks and develop mitigation strategies.
  7. Develop and maintain process documentation and training materials.
  8. Conduct user acceptance testing to ensure software solutions meet business requirements.
  9. Continuously monitor and analyse business processes to identify opportunities for improvement.
  10. Participate in Agile/Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.


  1. At least 3 years of experience as a Business Analyst or in a related role.
  2. Strong analytical and problem-solving skills.
  3. Excellent communication and interpersonal skills.
  4. Ability to work effectively in a fast-paced, Agile environment.
  5. Strong attention to detail and ability to manage multiple priorities.
  6. Familiarity with software development methodologies and processes.
  7. Experience with business process modelling and notation (BPMN) and UML is a plus.
  8. Strong understanding of IT systems and their application in business environments.
  9. Ability to create and maintain complex spreadsheets and documents.
  10. Strong knowledge of project management principles and practices.
  11. Certifications such as Certified Business Analysis Professional (CBAP) or Certified Scrum Master (CSM) are an advantage.


The ideal person for this role will match the values of our existing team; being smart and quick to use your initiative, having a lot of drive, a natural love for development, and being good-natured when working in a team.


  • English language fluency
  • Full visas are required for long-term work in the UK - Sponsorship is not available
  • References for your accomplishments as a Business Analyst

Salary and benefits

Our remuneration package includes a competitive salary and above-law benefits, including 32 paid days off per year (*plus your birthday!) and a great company pension.

And of course, bean-to-cup coffee and a stocked kitchen will keep you fuelled while you work side-by-side with other talented, committed, enthusiastic members of a growing team.


The studio is based in the town centre of Shrewsbury, one of the finest market towns in England. We provide an open, friendly and collaborative working environment in our large open-plan studio, where teammates solve challenges together, share knowledge, and present to each other on emerging trends in technology, software engineering and self-development.


Dress: We dress how we like in the studio - it’s important that we all feel comfortable while we work - and only brush up for meetings and if we have a client visiting.

Flexibility: Outside of lockdowns, we work together as a team in the studio most days. We’ve learnt to be flexible over lockdown, so don’t mind if you want to work from home occasionally.

Location: We’re a 5-minute walk from the centre of Shrewsbury, just across the river, by the Theatre and right next to Frankwell car park, which means you’ll always find it easy to get into work. A couple of our team members cycle, and there are also bike racks in the studio.

Our values

Our success starts and ends with our team. We aim to inspire our people and provide a connection to how what we do has a larger impact on our clients, their teams, and their communities.

We’re a growing, supportive and collaborative team, working together to build exciting and innovative projects. The great thing about joining a company like us is that there are lots of opportunities to learn, and directions for your career to grow, which will depend on your interests, where you excel and what you aspire to be.

Our core values guide and influence everything we do:

  • Comradery - We are in it together and have the good of the company, our clients and the wider community at heart;
  • Mastery - We aim to reach the highest standards, personally and professionally and share knowledge to create an environment of learning and growth;
  • Adventure - We push outside of our comfort zone with curiosity, explore what’s possible and enjoy the ride;
  • All-in - We are confident in the decisions we make, and committed to seeing through projects to a successful outcome.

We encourage applications from people of any age, sex, race, religion, disability, sexual orientation, and marital status.

No recruitment agencies, please. Seriously.

Click here to apply