Items can be located at any stage of the archiving process - from hospital pickup, through to packing and storing in the warehouse, to recalls from hospitals and disposal every sample is tracked. Archives are grouped by year, followed by their unique packing box reference allowing access to all items listed at that location.
Individual hospitals have been given their own web front-end, allowing them to search for cellular samples, and request those samples to be returned to them. These requests were sent directly to the warehouse management team, who receive detailed location instructions on mobile devices. A web interface enables hospitals to access the tools they need to get a better sight of the material they have archived at CellNass, as well as providing them with the ability to order sample retrievals and disposals.
Each customer is given full administrative control of their own online archive database, with the super user being able to control access to any number of colleagues. Each CellTrak customer also has access to their personal ‘Duty of Care’ section, where they can easily access all relevant documents for their archive. For example, if a customer is being audited, they can quickly obtain the necessary documentation to provide full evidence that their materials are being stored in a safe and secure environment, and that it can be quickly located and recalled at any time.